Pizza Expressrio

Hello, in the 2x1 promotion you buy a pizza of any size or flavor and get another pizza of equal or lesser value. In the case of your order, 4 pizzas were ordered together in the same order and not 2 separate orders as mentioned. So, the 2 …Hello, in the 2x1 promotion you buy a pizza of any size or flavor and get another pizza of equal or lesser value. In the case of your order, 4 pizzas were ordered together in the same order and not 2 separate orders as mentioned. So, the 2 highest priced pizzas were charged (1 shrimp pizza and 01 dried meat pizza) and the other 2 lowest priced pizzas (pepperoni and chicken with catupiry) were sent for free due to the 2x1 promotion. As there were 4 pizzas in the SAME ORDER, the attendant charged correctly. The order in which the pizzas were passed to the attendant does not change the way they are charged. For the charge to be as you mentioned, you would have to have made 2 separate requests. And it was decided that if the pizzas were returned we would not offer the promotion again to the customer as the billing method was correct and there would be no reason for the pizza to be returned. The client and her son had already requested the same promotion on other occasions and the charge was always made in the same way and there were never any complaints.More

Hi Ana, how are you? Wow, how terrible. We will check what may have happened, as we have strict control over our products. They are all well selected and we always discard what is not good. …Hi Ana, how are you? Wow, how terrible. We will check what may have happened, as we have strict control over our products. They are all well selected and we always discard what is not good. Our pizzeria is over 30 years old and we have never had this type of problem. If you want to try our pizza again, we can send you a courtesy to resolve this situation. We appreciate the feedback. Yours sincerely.More